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  • Case Study: Improve Sales and Traffic

    Case Study: Improve Sales and Traffic

    A hotel wanted to promote its amenities to guests in a personable, yet non-intrusive manner. The goal was to encourage guests to utilize hotel amenities instead of going off-site to fulfill their n...

  • 6 Helpful Tips to Address Unhappy Customers

    6 Helpful Tips to Address Unhappy Customers

    It's the moment you dread. The phone call you don't want to pick up. The review you're scared to address. Responding to unhappy customers seems like a chore. It can be overwhelming and humiliatin...

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